Our Roots: In Home Health Care
Welcome to Personal Response.
Personal Response Corp. got its start as part of a home health service company, Prime Care Health Agency, Inc. which I founded in 1985. In 1990, we began offering Emergency Alert Response Systems (EARS™) to our home care customers after seeing firsthand the value of this life saving equipment. After working in the industry for five years, I decided that the only way to provide the best equipment, monitoring and customer service was to form a separate company dedicated solely to providing EARS™. Today, our mission at Personal Response is focused exclusively on delivering the most affordable and technologically advanced personal medical alarms available in the United States.
Over the years, Personal Response has emerged as a leader in its field, providing EARS™ throughout the United States with daily check in. Our EARS™ 3600 is one of the most advanced emergency alert units available and it is currently offered at the same low price of its predecessor the EARS™ 2400 offered many years ago. For pricing information, click here.
Our Experience: A Well-Run Organization
Throughout the years, Personal Response has worked diligently with many state and federal programs, as well as private citizens like you, to develop our policies and procedures. The result? A professionally run organization focused on your satisfaction, safety and well-being.
"We exercise tight quality control over our services. Our company provides peace of mind and comfort because you know that in a crisis we are there with you!" - Chief Executive Barry Shoor
Our Commitment: Peace of Mind and 100% Satisfaction
Because of our perspective and experience in assisting those who need help at home, Personal Response has a unique sensitivity to the challenges of seniors. Above all, we value our customers and strive for 100% satisfaction.
Our Operation: State of the Art
Our monitoring center operates 24 hours a day, 7 days a week, from a state-of-the-art facility. Our operators are well equipped to handle all queries and efficiently respond to any emergency.
What brings it all together is our customer service staff, who test and configure your EARS™, ensure that your EARS™ are working properly every day, and respond to your special needs. We are only a phone call away at 1-866-998-6824 (1.866.99.TOUCH).
"We made a deal with Mom. She could stay in her apartment and not go to an assisted-living facility if she agreed to wear the EARS™. When she had her stroke, the paramedics got to her in time to save her life. Thank you so much!" — H.Y.
We hope to add you to our long list of satisfied customers and look forward to serving you in the near future.
Our Vision: To assist seniors who wish to remain home in their golden years.
Personal Response delivers services anywhere in the United States and can assist you with supportive programs as well as technologies designed to provide independence and peace of mind.
Because our roots are in Miami, Florida, Personal Response is very sensitive to the special ethnic needs of those whose origins are from abroad. To accommodate those needs, ¡se habla español!
With EARS™ you are never alone!

